Help Center

Answers for WhatsApp teams

Find quick answers about Wachamp features, pricing, campaigns, automation, and customer communication workflows.

What kind of campaigns can I run?

Wachamp allows you to send text, media, and template messages in bulk, either instantly or on a schedule. You can launch promotional campaigns, reminders, or customer follow-ups using simple tools. Scheduled campaigns allow you to automate message delivery at specific times, while triggered campaigns can be set up based on user behavior or chatbot interactions.

Can I use AI for replies and automation?

Yes, Wachamp supports intelligent automation using OpenAI-powered chatbots. You can configure your bot to respond automatically using AI fine-tuned on your custom data or NLP datasets. The system allows you to create keyword-based auto replies, smart FAQ bots, or fully conversational flows that operate 24/7 without human intervention.

How can I connect my WhatsApp number?

To get started, you can connect your WhatsApp number using the Official WhatsApp Cloud API method. You can connect an official WhatsApp Business account, configure API credentials, and use webhook delivery tracking. Once the device is successfully linked, the system will mark it as "Ready", and you can begin sending messages.

What is Wachamp and how does it work?

Wachamp is an AI-driven WhatsApp marketing and automation platform that helps businesses engage their audience more effectively. It combines the Official WhatsApp Cloud API, allowing users to send bulk messages, run campaigns, set up AI chatbots, manage real-time conversations, and analyze campaign performance—all from a single dashboard.

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